How to Know if a Message Was Read on Facebook

March 04, 2022 Post a Comment

If you are reading this commodity, you lot are probably panicked and stressed because your Facebook business relationship was disabled or deactivated. Earlier we motility ahead, you lot need to know that you are not lone. Thousands of advertisers, including some well-known names, for case, Gil David and Winner Winner Craven Dinner, had their accounts disabled. In near cases, accounts were deactivated for a short-term, from 48 hours to a few weeks. Facebook authorities go on silent and no one is actually in a hurry to help you to solve the issue.

The situation seems familiar: you lot open your Facebook Ads account to check the performance of your active campaigns or getting gear up to launch a new ane and then you notice a notification in your Ads Manager informing you that your account has been deactivated. Shocked, you lot are trying to check whether your account was hacked or something went incorrect. Then, you lot realize that cypher is incorrect and all your activities are in total compliance with Facebook's Ads policies.

Really, most reasons backside ad account bans are attributed to 2 categories:

Violation of Facebook's Advertizement Policies;
High percent of negative feedback;

Negative Feedback

Equally you should be well aware, Facebook users can send their feedback to the platform. With so many ad campaigns running at the same time on the platform, users go annoyed with ads and tin can choose to:

hibernate a single ad;
hide all posts from an advertiser;
unlike your Facebook folio;
written report your advertizement as spam.

All the in a higher place-mentioned actions are considered negative feedback. It is no big deal if a couple of people hide your ad or even report the ad. Important is the ratio between negative feedback and the total number of ad impressions.

To see the negative feedback score, open the Facebook Ads Managing director, select an advertizement and click Preview. In the popular-upwardly window select Facebook Post with Comments.

Then, curl till the finish of your post and select the Performance Results section. In the Postal service Details check the Negative Feedback sub-section.

In fact, there is no specific percentage that might signal potential problems. Some marketers recommend to stop running an ad if you have one spam report for 5 000 impressions, which is 0.02%, to prevent the deactivation of your advert account. Calculate the negative feedback percentage for all active ads. If y'all don't have ads with a loftier level of negative feedback, so your account was probably disabled for violation of Facebook's Advertising Policies.

Violation of Facebook's Advertizement Policies

Facebook provides clear guidance on allowed and prohibited content. You lot should know that every single advertizing should exist reviewed for compliance with the platform'south policies. Marketers who use grey and black hat marketing techniques are well aware of the potential take chances of getting banned. Farming accounts and cloaking are on the prohibited activities listing. Some people however believe that they tin can skirt the ban and insist on dubious methods; as a result, they get banned for violation of the platform's policies.

Now, let's see what you lot can do to reinstate your advertizing account.

How to Fix a Disabled or Deactivated Facebook Ad Account: Step-by-Footstep Guide

If this happens to your Ad account, do not freak out and follow the instructions below.

Pace one. Showtime of all, inspect your account thoroughly again. Before you take whatsoever further steps, read Troubleshoot a Disabled Business relationship section on the Facebook Business Help Center. Scroll once more Facebook Advertising Policies to be on the safe side.

Step 2.Open Ads Manager. You meet a blood-red bar informing you that your business relationship was deactivated or disabled. Click on Contact Us to submit an appeal. Sometimes you don't meet the ruddy bar if the notification was sent to your email. Again, to submit your entreatment, follow the instructions from the e-mail.

Pace 3. Bank check the details of your ban. Open up the Facebook Ads Manager and click "Encounter Details". In the message pop-up window, you will see "This ad account, its ads, and some of its advertisement avails are disabled. You lot can't use it to run ads."

Footstep 4. Check the reason why your advertisement account was disabled. When you lot click on Details, you lot are redirected to the Business relationship Quality page where you will see the specific section of Facebook's Ad Policies that was supposedly violated. Yous will as well observe information on what you cannot do with your business relationship while it is suspended.

Step 5.Request an account review. On the same page (open it from a laptop/desktop) you will meet a "What You Can Exercise" line and a alert that your account can be disabled permanently in six months if you practise non take whatsoever activity. Below you will encounter the Request Review button. Click on the push button to open a special class that contains the details of your account. Asking a review of your account.

Describe the problem in a polite and straightforward mode. Exercise not use caps lock or cursing – this fashion you can only worsen the state of affairs instead of getting a quick and positive review.

Step 6. Wait. Once you take submitted the Request review form, you should receive a notification that your ad business relationship will be reviewed equally soon equally possible. Unfortunately, Facebook specifies that there are "fewer people available for reviews due to the COVID-19, and it may take several weeks to get a response."

Now, you only wait for their response. Hopefully, you may go it inside 24-48 hours. While waiting, you tin try using other Ads accounts if you have any. Or try another way to re-enable your Facebook Ads business relationship.

Pace 7.There are other means to reach the support team that increases your chances to reinstate the account faster. Facebook Business organisation Aid Center provides support via live chat. Detect the section "Even so Need Assistance? Discover Answers or Contact Support". Click "Get Started".

Yous are nearly there. Click the bluish button "Get Started" again.

Next, you demand to choose a problem you lot require to solve. Double-check to cull the right ad account.

Then, you demand to specify the issue y'all need help with. Actually, deactivated and disabled accounts are one of the near common issues, and then it is usually listed first.

Now, you accept to fill in the form. Specify your email accost, phone number and provide a brief summary of the problem. Ideally, include at least 1 screenshot. Then, click on the First Chat button. Next to the push button, you lot tin can come across the average wait time for support to contact you.

After a few minutes you lot volition go a response that will look similar this:

In fact, at this phase, there is a high chance that your account volition be reinstated. At least, it helped to re-enable the Winner Winner Chicken Dinner ad account. Usually, you yet demand to request the business relationship review and wait for up to 48 hours for an official response.

If you receive a negative response that your business relationship is disabled permanently, you tin endeavour to contact the Assistance Center after a couple of days, so that another person could review your business relationship.

While you are decorated reinstating your Facebook Ad Account, you can try out paid ads on other platforms. Maybe, this is your gilded ticket, and ads on other social platforms will perform much better. Alternatively, yous may consider Pinterest Ads, Twitter Ads, Quora, Amazon Ads, Spotify Ads, TikTok Ads, Reddit Ads, or any other platform your target audience tin can be constitute on.

How many times has your Facebook Ad account been disabled?

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How to Prevent Your Business relationship Deactivation

Once y'all get your Ad account back safety and audio, accept preventive measures to avoid being banned once again. Just think that in nearly cases Facebook ad accounts get disabled or deactivated due to improper advertiser's actions. Read the listing below and adjust your strategy and gain an advantage from one of the best advertizing platforms.

Make sure your activity as an advertiser fully complies with the Facebook Ad Policies. Yes, in most cases, accounts are suspended for violating some simple rules. Pay item attention to the Prohibited Content section of the Advertising Policies. Your ads shouldn't contain Facebook brand usage, personal attributes, sexually explicit content, prohibited product categories, misinformation, sensational content, restricted keywords, bad grammer or punctuation, mendacious practices, excessive upper-case letter letters, before-and-after images, and so on.
Make sure your ads do not comprise links to non-functional landing pages.

Develop an advertisement strategy to minimize negative feedback from Facebook users. Use different advertisement types and objectives to avoid being marked as a scammer.
If your account is non re-activated, utilise a different credit card for a new advertizing account.
If you run ads for your own company, update the Terms and Conditions and Privacy Policy pages.

Bottom Line

Discovering that your Facebook Ad business relationship has been disabled might be frustrating. Yet still, following the detailed instructions provided above yous tin can re-enable your account in no time. Attempt to apply this challenging situation to your benefit and reconsider some aspects of your advertising concern: review terms and conditions, update the privacy policy, practise not use the same credit card for several ad accounts, and re-read Facebook's Advertising policies once again to reduce the risk of account deactivation in the future.